HiQ
Elevate

Deploying Microsoft Teams 

Deploying Microsoft Teams

Microsoft Teams brigns modern work methods at the fingertips of every employee: web conferencing, instant messaging and teamwork are managed in the same interface that can be accessed from anywhere. Implementing Teams in a controlled way requires managing change in working methods in a planned way, as well as active communication and support for all users.

HiQ supports the implementation of Teams in the following areas: 

1. Leading a change in work habits

  • Strong management support is needed for the change, as the introduction of Teams will change the way we work.

  • Leadership, communication, support model and preparedness for change should be planned well in advance.

  • With HiQ's support, planning is efficient and deploying Teams goes smoothly.

2. Instructions and communication

  • The minimum model determines which internal communication and teamwork tool is used for which purpose. In addition, it is good to consider what tools everyone needs to use and what services they can utilize if they want to. We help plan and document a minimal model that is easy for everyone to understand.

  • Teams itself provides good instructional videos for basic use, but in addition, tips and organization-specific instructions may be necessary. All instructional material is compiled into an information package in the intra.

  • Active communication about new ways of working, the benefits of Teams, and the training and support materials available will not only occure during the deployment project, but should be updated on an ongoing basis. HiQ supports in making a communication plan and producing communication materials.

  • A launch video is a great way to communicate to all staff about new ways and means of working. HiQ has implemented launch videos for M365 tools for several customers, with strong experience in M365 tools and deployment activities.

3. Training and support

  • Teams training should be provided at least to key persons: the Champions network, supervisors, or those who feel they need guidance with the new tool. HiQ's pre-designed Teams training packages help in the effective implementation of Teams.

  • Training can be recorded and published on the help page on the intranet using the Stream video service.

  • If the use of Teams is new, it is recommended to provide employees with a support channel where you can ask for help with Teams. A support Team or a Yammer group can be set up, where HiQ experts can also support end users.

4. Teams maintenance model

  • We help design and document the Teams maintenance model and review organization-level Teams settings.

  • If necessary, Teams can have a technical ordering process or workflows to facilitate lifecycle management.

5. Continuous monitoring and support for a new work culture

  • What happens when Teams is successfully deployed? We need to maintain a new kind of work culture, share successful user experiences, and look to the future changes in Teams. Microsoft is constantly updating Teams and new features are being released all the time.

  • As part of HiQ's support service, the Microsoft 365 roadmap is reviewed on a monthly basis and ongoing development and support is planned accordingly.

Also see
M365 Services
Microsoft 365 Services
We plan modern ways of working help you lead the change within your organization and develop your services continuously on Microsoft's Office 365 platform. 
Microsoft 365 Services
M365 concept
For effective and secure M365 deployment.
Modern SharePoint Intranet
Elevate Intranet for smooth and modern internal communication.
Microsoft 365 Power Platform & Azure Development
Enhance your organization's business processes with the Microsoft 365 Power Platform and Azure solutions.
Change management
With change management, you ensure the effective implementation of new technical tools and environments.
M365 Continuous Services
Ensure the functionality and further development of your M365-environment with our support service.
Microsoft 365 References
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HiQ concepted and implemented a new intranet for GRK. The new intranet modernizes internal communication processes completely.
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Ramirent’s new intranet brings together employees from nine countries and enables communication across the organization.
Microsoft Teams Enables More Efficient Work and Communication at Matkahuolto
On Matkahuolto´s digitalization journey, one significant step is to utilize Microsoft Teams to make teamwork and communication easier for the whole personnel.
Modern Digital Tools Simplify Eltel Employees’ Daily Life
HiQ’s and Eltel’s partnership expands. Eltel has now chosen HiQ as their Office 365 support partner.
A new intranet for the Bank of Finland & Financial Supervisory Authority – More efficiently together
The new intranet of the Bank of Finland and the Financial Supervisory Authority modernizes internal communication processes and content.
A Modern and Mobile Intranet
HiQ implemented Åbo Akademi's intranet on modern SharePoint sites. The intranet guides both personnel and students everyday.
Riveria – Rolling out Office 365 services with the new intranet
HiQ implemented a modern intranet for Riveria to answer the needs within a changed organization. Other Office 365 services were also extensively taken into use.
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HiQ implemented Alko's new Aula intranet which acts as a center for internal communications and as a chain management tool.
Rauma's New Intranet Guides Toward Modern Ways of Working
Elevate intranet and collaboration services implemented by HiQ enable changing the way of working for city of Rauma employees.
Global Elevate Intranet and Collaboration Tools for Smarter Communication at Normet
HiQ concepted and implemented new intranet and modern collaboration tools for Normet. Now they are used by 1 100 Normet professionals in 30 countries.
The partnership between Oras Group and HiQ expanded further to Office 365 Elevate services
Oras Group and HiQ's partnership expanded: New global intranet was built in an agile and expeditious way
Intranet and vision for global communication for Lindström
HiQ implemented Lindström's global intranet for 4 000 employees in 2017. The solution was implemented on HiQ’s Elevate intranet solution supporting multilingual needs.
HiQ Office 365 services for HMD Global
HiQ provided HMD Global with Office 365 deployment, internal communication tools, and collaboration environment based on Elevate services.
Contact

Contact us for more details

Emmi Turanlahti
Microsoft 365 Servicesemmi.turanlahti@hiq.fi