Global Elevate Intranet and Collaboration Tools for Smarter Communication at Normet

HiQ concepted and implemented new intranet and modern collaboration tools for Normet. Now they are used by 1 100 Normet professionals in 30 countries.

HiQ concepted and implemented new intranet and modern collaboration tools for Normet. New SharePoint Online intranet SmartNet, Microsoft Teams, Yammer and modern SharePoint team sites are now in the use of 1 100 Normet professionals in 30 countries.

The goal for the project was to make internal communication and collaboration more effective and user friendly. It was also important to encourage users to communicate more openly across the organization. The main message for the change was: Let´s communicate in a Smarter way. This means for example to simplify the ways how people work with Office 365 tools. HiQ helped Normet to define roles for different Office 365 tools and to plan the governance model. HiQ also delivered instruction materials for end users.

I´m very happy with the project from start to end. Collaboration with HiQ was smooth and we are pleased with the result.

Vinay Bhanot
Normet's Project Manager

One important part of the intranet renewal was to make documents easier to find and manage with clear processes. The new intranet also made it possible to use videos more effectively in the intranet front page. Videos are stored in Microsoft Stream and can be easily added to SmartNet promoted news. HiQ´s professionals provided solutions based on Microsoft best practices and SharePoint default functionalities to make everything work smoothly now and in the future.

HiQ´s project team was very helpful and gave us options on what we should or shouldn´t do. It was easy to work with HiQ, says Annie Li, Marketing Communications Manager.

Normet is a fast growing and technology company that offers continuous improvements to underground construction and mining processes. Normet currently employs 1 100 business professionals and operates globally with over 50 locations in 30 countries worldwide.

We chose to work with HiQ because we wanted a flexible and reliable partner who understands our business needs and can provide ready, cost effective and well thought services in global scale.

Sanna Pekari
Normet's Chief Digital Officer
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Contact us for more details

Emmi Turanlahti
Microsoft 365 Servicesemmi.turanlahti@hiq.fi