Levi Ski Resort has introduced entirely new type of mobile application Levi Resort, which enhances the customer experience to a whole new level. The application has unique usability and content features to maximize Levi Resort visitor experience. Levi Resort App has been designed and implemented by Levi's technology partner HiQ.
"We are excited to get to launch unique mobile solution where consumers have access to real-time information from many different sources with the help of integrations. Even at the global level Levi Resort is the first application in the world that connects straight to slope tech and provides direct data from the slope, which brings a lot of different development possibilities in the future", says HiQ's CEO Jukka Rautio.
Levi Resort Application brings real-time information package for customers to ensure successful day on the slope. Levi mountain is a wide ski area in Finnish Lapland with 27 ski lifts and 43 different slopes and services.
The unique 3D map in the application covers the whole Levi mountain and nearby areas. App's user experience also provides real-time information from the slopes and ski lifts. It's also possible to watch live cameras from the slopes to see how it looks up there and follow real-time weather reports.
Levi Resort App also provides information about slope restaurants and other services, locations and schedules. You can even view ski bus routes, schedules and real-time locations that operate between slopes and the biggest accommodation areas.
Safety is one of the most important values of Levi Ski Resort. From the application users can find phone numbers and contacts of first aid services and ski patrols on the slope.
From the app customers can buy ski lift tickets, ski school services, rent equipment and buy bus tickets in advance. The app also includes new loyalty feature that has been named after legendary world cup locale Levi Black slope. With Levi Black mobile card customers can collect loyalty points from different ski resort services and receive more value for money with discounts and vouchers.
Levi Resort application is one major part of Levi's "Smart mountain" project that started year and a half ago. The goal of the project is to provide customer's easy access to all slope data, information and services to ensure best possible skiing experience. Information flows from ski lifts, TechnoAlp snow throwers and ski busses. Everything you might need for successful skiing experience is covered.
Behind Levi Resort App's uniqueness is integrating all ski resort services and slope technology and data together with HiQ's Frends integration platform. The application serves a wide range of information combined with loyalty feature to create a customer experience that hasn't been seen in ski resorts before. We are very excited and believe that customers will take the Levi Resort App as their own.
Marko MustonenBusiness Director, Levi Ski Resort