On-demand experiential customer interactions are forcing brands to be immediately responsive and consistently adaptive.
Welcome to the digital-first era — where ecommerce is the primary form of shopping, mind-bending virtual reality experiences are becoming more commonplace, and brands share personalized content that evolves with your wants and needs. On-demand experiential customer interactions are forcing brands to be immediately responsive and consistently adaptive. To keep pace, digital teams have turned away from monolithic solutions favoring the microservices of a composable architecture. The flexible, modular capabilities of composable architecture give teams the ability to build digital experiences that are better, faster and infinitely scalable. The question now is, how do digital teams show the value of these strategies and technologies in a way that can be documented and easily digested?
In this white paper presented by HiQ and our sister company Lamia, and the leading composable content platform, Contentful, we cover five value pillars for demonstrating the performance of composable architecture and technologies with examples of KPIs and business outcomes to track their value.
Download the whitepaper "How to assess the performance of your composable architecture" here.