Häme University uses FRENDS to integrate

Häme University of Applied Sciences manages its integration with FRENDS eiPaaS

HAMK took control over its integration development with the help of the FRENDS integration platform

The cooperation between Häme University of Applied Sciences (HAMK) and HiQ began in a modern way with Google. After a quick intro, it was possible to get acquainted with the FRENDS integration platform through a demo. HAMK was interested in the integration platform as an iPaaS (Integration Platform as a Service). In addition, University already had the appropriate Microsoft and C# technology expertise that continuously supported the adoption and use of the FRENDS iPaaS.

Modernize old infrastructure and have a quick transition to FRENDS

The initial evaluation of the IT infrastructure at HAMK showed that previous integrations had been executed in a non-unified way and by using multiple tools. The scripts were loose and hard to work with. Further, it was discovered that the centralized system to monitor integration statuses was partially missing. However, the biggest challenge was in the fact that the solution at that time was missing some critical features and capabilities. For example, it was impossible to build event-based processes and the number of triggers was very limited. That evaluation made it clear that HAMK’s systems needed to undergo modernization to correct those shortcomings.

FRENDS has responded excellently to HAMK's needs, and iPaaS’ flexible pricing model made the experience of purchasing a solution very smooth. That quickly led to the first project stage, the most important of which was the library customer management process.

By that time HAMK's future plans had already been clear. One of the solutions that needed an implementation, for example, was a web application developed for the education instructors to allow them to invoice their fees electronically. As the next step forward, FRENDS was to implement an integration that would transfer the data generated by that web application directly into the Basware’s Wintime accounting system.

The inherent change cycle of HAMK's systems has clearly accelerated from before. Old integrations have been inherently migrated to FRENDS as old systems changed.

Our students can now join the library with a mobile application implemented by HAMK and operated by FRENDS. We saved both time and money when we were able to implement the entire mobile service ourselves. In addition, visual monitoring of FRENDS helps us to easily identify possible fault situations. We will be able to see the real benefits when the new school year begins in August 2019. About 2,500 new students will be able to seamlessly access their library user accounts without having to manually enter information into the library system. FRENDS was also made available when the travel service provider was changed. In the future, personal information will be automatically obtained for the new operator.

Mika Rintala
Team Supervisor, HAMK

Prerequisites for success: Adequate resources and good documentation

The IT team was particularly pleased with how easily FRENDS was made available for day-to-day use. During the beginning of the partnership, the period between October-December was reserved for four half-day workshops. In addition, HiQ's assistance was required for only a few individual inquiries. Otherwise, HAMK learned quickly how to manage processes independently.

In total, the integrations implemented at FRENDS on a one-year scale are an estimated one-person full-time investment at HAMK. There are 3 FRENDS experts in the team, and with this investment HAMK has achieved good results, even though the integrations required dedication.

The success of the project was secured by having a good and unified documentation process in place. FRENDS provided HAMK with templates for documenting integrations. This changed the previous approach and provided support for documentation.

“Unified documentation format will continue to be a great help, as information about integrations is documented in a unified way, which is also used by HiQ's integration experts in their daily work. When the information is commensurate, we can help the HAMK team quickly if necessary, ”says Antti Toivanen, Business Director of HiQ.

OPR-Finance Oy chose the frends integration platform
OPR-Finance Oy chose the frends integration platform to extend Legacy systems' lifetime, and accelerate the time between system development to production.
Kuopion Energia chose HiQ's Hyperautomation solution for its RPA challenge
Kuopion Energia has used HiQ’s integration platform FRENDS since 2018. The partnership strengthens to also cover RPA as a part of hyperautomation and support services.
Nurminen Logistics – Transitioning from a BizTalk server documentation to the Frends hyperautomation platform
Nurminen chose HiQ as its support partner for existing BizTalk integrations and to deliver new integrations and automations through the Frends hyperautomation platform
From integration to hyperautomation
Aalto uses pervasive iPaaS frends for hundreds of APIs, integration processes and AI based hyperautomation.
S-Pankki Integrates with Frends iPaaS
S-Pankki implemented integrations, process automation and APIs with Frends. Development costs were 1/3 compared to previous implementation.
Eltel's modern process automation
Automated work order processes bring cost savings, reliability and transparency
Helen integrates with FRENDS
Helen has implemented hundreds of integrations and APIs with FRENDS Hybrid Integration Platform.
Turku Enegria integrates with Frends
With Frends integration platform, Turku Energia has agile integration development and has modified their old integrations to be more effective.
City of Lohja automates processes
HiQ's FRENDS enterprise integration platform-as-a-service automates critical processes of the city of Lohja
Arc Technology - HR Integrations
HiQ Integration Platform FRENDS provides integrations between Arc Technology's in-house, customer, and third-party information systems.
Viestilehdet chose the FRENDS eiPaaS
Viestilehdet Oy and HiQ Finland have entered into an agreement to provide FRENDS integration platform.
HiQ brings savings to Raisio and enhances business flexibility
Raisio successfully rolled out the frends integration platform to streamline business and management processes
MTV and HiQ enter strategic partnership
HiQ's agility and professionalism have met MTV's rapidly changing needs.
Integrations generating business for Neve
HiQ’s ICC directs the development, maintenance and production operations of Neve's integration solutions, taking into account its business needs.
Taksini - a modern transportation solution
A digital platform to support Lähitaksi's business needs utilised by easy-to-use and customer-friendly mobile application.
Hamina Energy chose frends as its new integration platform
Hamina Energy chose HiQ’s integration platform frends to bring efficiency to its operations.
Oras trusts the Frends Integration platform
Efficient integration saves money, increases transparency and improves the management of potential errors.
ISS introduced a new Frends integration environment as part of the ERP system upgrade project
ISS Palvelut is one of the largest private employers in Finland, and the leading facility services company. HiQ and ISS have partnered since 2013.

Contact us for more details

Antti Toivanen
Director, Integration Services & RPAantti.toivanen@hiq.fi+358 40 715 1935