Identity and access management, IAM

IAM (Identity and Access Management) is a crucial part of digital service production. We at HiQ are platform agnostic when it comes to IAM solutions.

IAM allows service providers to manage users’ access to critical information in their organizations, automate access control processes, and enable detailed access control and auditing. It also reduces the risk of data breaches and enables better cooperation with users outside the organization. A well-implemented identity and access management make operations more efficient by reducing the effort, time, and money needed to manage access to networks.

On the B2B side, IAM needs differ from B2C in terms of scale and complexity. B2B IAM systems typically have a smaller number of users with more complex authorization and authentication requirements, such as multi-level approvals and role-based access control. On the other hand, B2C IAM systems tend to have a larger number of users with simpler authentication and authorization requirements, such as social login and basic user access control. On the B2B side, more advanced integrations with third-party systems may also be needed, while in consumer business the focus is more on customer experience and ease of use.

There are many types of ready-made and tried-and-tested solutions available in their various forms, such as on-premise, cloud and hybrid management. On-premises solutions are installed and managed locally on the company's servers, while cloud-based solutions are hosted in the cloud and managed by a third party. Hybrid solutions naturally combine the two. In addition, there are also specialized IAM solutions for specific industries and use cases. In the most popular solutions, the key issues have been solved securely, reliably and carefully tested - millions of users and logins ensure this through market pressure.

We at HiQ are platform agnostic when it comes to IAM solutions. We use solutions according to the customer's needs and preferences from the repertoire of large cloud service providers (Azure, AWS, GCP) or from service providers focused purely on IAM (Auth0).

Blog: With one login to all services – OpenID Connect clarifies identification and identity management →

Solving IAM needs typically begins with a needs mapping, where it is found out who is affected by identification, how strong identification is required, and what different roles and authorities need to be created. The needs mapping is followed by the evaluation of technology choices, the scoring and selection of alternative solutions, the planning of technical implementation and migration of user accounts, and of course implementation and monitoring.

Identity management and secure authentication should be on the top of every business decision-makers' priority list, as it helps secure an organization's digital assets and data, ensures regulatory compliance, and improves the user experience. If you want to hear more about how we could help you survive in the IAM jungle, please contact us.


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